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Terms of Service

Last Updated: June 9, 2026

By accessing or using this website, you agree to the following Terms of Service.

1. General Conditions

  • By accessing and using this website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You agree to use our website, products, and services only for lawful purposes and in compliance with all applicable laws and regulations. We reserve the right to refuse service, terminate accounts, cancel orders, or restrict access to the website at our sole discretion and without prior notice.

2. Products & Orders

  • All products displayed on this website are subject to availability and may be withdrawn or discontinued at any time without notice. We reserve the right to limit quantities purchased per customer, household, or order. While we strive to ensure product descriptions, pricing, and images are accurate, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to cancel or refuse orders placed based on incorrect information.

3. Returns & Refunds

  • Returns and exchanges are subject to our current Return Policy. Eligible items may be returned within the applicable return period provided they are unused, unworn, and in original condition with tags attached. Certain products, including final sale merchandise, gift cards, and other designated items, may not be eligible for return. Approved refunds will be issued to the original method of payment and may take several business days to appear depending on your financial institution.

4. Shipping

  • Shipping and delivery dates provided by Gretchen Scott LLC are estimates only and are not guaranteed. Once an order has been transferred to the shipping carrier, delivery times are subject to the carrier's operations and conditions beyond our control. Gretchen Scott LLC is not responsible for delays, losses, damages, or delivery interruptions caused by weather events, carrier issues, customs processing, labor disputes, acts of God, or other unforeseen circumstances.

5. Messaging & Mobile Terms of Service

  • The Gretchen Scott LLC mobile message service (the "Service") is operated by Gretchen Scott LLC("Gretchen Scott LLC", "we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

  • By consenting to Gretchen Scott LLC's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Gretchen Scott LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (such as order updates and account alerts). Promotional messages may include promotions, specials, cart reminders, and other marketing offers.

  • You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Gretchen Scott LLC. Your participation in this program is completely voluntary.

  • We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

  • You may opt out of the Service at any time. Text the single keyword command STOP to +1 (855)934-0570 or click the unsubscribe link (where available) in any text message to cancel. You will receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you.

  • If you have subscribed to other Gretchen Scott LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

  • For Service support or assistance, text HELP to +1 (855) 934-0570 or email CustomerService@GretchenScott.com.

    We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.

  • The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

    To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

  • We respect your right to privacy. To see how we collect and use your personal information, please review our Privacy Policy.

  • By submitting a form on our website and signing up for text messages, you consent to receive marketing text messages (including promotions and cart reminders) from Gretchen Scott LLC at the mobile number provided, including messages sent using an autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Unsubscribe at any time by replying STOP or by clicking the unsubscribe link (where available). Please review our Privacy Policy and these Terms of Service for additional information.

6. Accuracy of Information

  • We make reasonable efforts to ensure that information presented on this website is accurate, complete, and current. However, we do not guarantee that all content, product descriptions, pricing, availability, or other information is free from errors or omissions. We reserve the right to correct inaccuracies, update information, and modify website content at any time without prior notice.

7. Intellectual Property

  • All content available on this website, including but not limited to text, graphics, logos, images, product designs, photographs, videos, software, and other materials, is the property of Gretchen Scott LLC or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, or otherwise used without our prior written consent.

8. User Conduct

  • You agree not to use the website in any manner that violates applicable laws or infringes upon the rights of others. You may not attempt to gain unauthorized access to any portion of the website, interfere with its operation or security, distribute malicious software, engage in fraudulent activities, or use the website for any unlawful or abusive purpose.

9. Limitation of Liability

  • To the fullest extent permitted by law, Gretchen Scott LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of this website, any products purchased through the website, or any inability to access or use the website. Our total liability shall not exceed the amount paid by you for the applicable product or service giving rise to the claim.

10. Indemnification

  • You agree to indemnify, defend, and hold harmless Gretchen Scott LLC, its affiliates, officers, employees, agents, and representatives from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising from your violation of these Terms of Service, your misuse of the website, or your infringement of any rights of another party.

11. Governing Law

  • These Terms of Service and any disputes arising from or relating to the use of this website or the purchase of products shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

12. Contact Information

  • If you have any questions regarding these Terms of Service, our products, or our services, please contact us at:

    Gretchen Scott LLC
    143 Sparks Avenue, Suite 3
    Pelham, NY 10803
    Phone: (914) 663-8600
    Email: CustomerService@GretchenScott.com